United Kingdom • • • 🌿 Progressive

Una cuidadora a domicilio con uniforme azul conduce su coche por una calle residencial inglesa entre visitas a pacientes
Cuidadores a domicilio recuperan el kilometraje laboral que no se les había reembolsado. · Imagen generada

Care workers recover £107,935.96 in unpaid mileage

A Fair Work Agency investigation secured £107,935.96 for domiciliary care workers in Mansfield and Northampton after mileage underpayments.

--- The context --- For domiciliary care workers, travelling between visits is part of the job. When that mileage is not properly reimbursed, the cost falls on the person providing the service. --- The facts --- A Fair Work Agency investigation, prompted by information received by its contact centre, identified underpayments for business mileage. The total identified for repayment is £107,935.96, more than £107,000: £61,343.93 at the Mansfield branch and £46,592.03 at the Northampton branch. The company recognised staff had been underpaid, sought to rectify this with affected workers, including former employees, and raised its rate from 5p to 40p per mile for 2026. --- The positions --- A Fair Work Agency spokesperson said the outcome would make a significant difference to those affected and demonstrated that employees must receive the pay and entitlements they are owed. --- What remains unknown --- The provider is not identified and the number of workers receiving each payment is not specified. The repayment timetable is also not detailed. --- Unanswered questions --- How many care workers will receive money at each branch? When will payments to former employees be completed? Will the 40p rate be applied effectively throughout 2026? --- EPM analysis --- The case shows that labour rights are also defended in everyday expenses. The correction involved reviewing the mileage arrangements, repaying what was owed and changing the rate. 📌 EPM Take: In EPM's view, this case defends a basic idea: working should not cost the worker money. Repaying more than £107,000 was necessary, but the bigger step is moving from 5p to 40p per mile, because it corrects the cause and not only the debt. Oversight that begins with a tip and ends in concrete payments protects real wages and gives practical meaning to employment rights.
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